Rates
Standard hourly rates based on the technical level, work role, and complexity of the request.
| Tech Level / Work Role | Description | Rates |
|---|---|---|
| Tech Level 1 | L1 technicians resolve many day-to-day issues, handle some business issues, and make some improvement recommendations to clients. | $125 |
| Tech Level 2 | L2 technicians are similar to L1 technicians but have additional and significantly advanced experience. | $150 |
| Tech Level 3 | L3 engineers have accelerated experience in complex systems, network management, and troubleshooting. | $175 |
| Consultant / CIO | Consultants do system design, complex project management, long-term IT planning, handle nearly all the most difficult technical issues, and assist clients with business issues. | $250 |
| Principal | Principals are experienced business executives who can run a business or large IT department, manage large-scale projects, and be responsible for every IT issue a client has. | $275 |
| Security Incident Response | Security incident response acts quickly to minimize impact, restore normal operations, and improve future security posture. | $300 |